Refund & Return Policy – Gentle Grit Studio

We aim to deliver products that meet your expectations. If something isn’t right, we’re here to help.

Returns Eligibility

• Returns must be requested within 5 days of delivery
• Items must be unused, unwashed, and in original condition
• Tags and packaging must be intact

Non-Returnable Items

• Items purchased on sale or discount
• Products damaged due to misuse

Exchange Policy
We currently offer size exchanges subject to availability.

Refund Process

• Once the returned item is received and inspected, refunds will be processed within 5–7 business days
• Refunds will be credited to the original payment method

Return Shipping
Customers may be required to bear return shipping costs unless the product received is defective or incorrect.

Damaged or Wrong Product
If you receive a damaged or incorrect item, contact us within 48 hours with photos.

Contact Us
support@gentlegritstudio.com